Data Deletion Instructions
Last updated: October 29, 2026
This page explains how individuals may request deletion of personal data held by Frame Ora Video Inc., a Washington corporation operating under the Frame Ora Video brand. These instructions also apply to data associated with a Facebook or Meta account that has been connected to our services through https://frameora.site.
Your Right to Deletion
Depending on where you live, you may have the right to request deletion of personal information we have collected about you. California residents may exercise applicable deletion rights under the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA). Individuals in the European Economic Area, United Kingdom, and other covered jurisdictions may have deletion rights under the General Data Protection Regulation (GDPR) or similar laws.
We will not discriminate against you for submitting a valid privacy request. Certain legal exceptions may apply, including when information is needed to complete a requested service, maintain security, comply with law, or establish, exercise, or defend legal claims.
What We Delete
After verifying a valid request, we delete or de-identify personal data associated with the requester that is not subject to a lawful retention requirement. Depending on your use of our site and services, this may include account details, contact information, connected social account identifiers, authorization tokens, imported profile information, support correspondence, service preferences, and other data linked to your account.
Deletion includes removing applicable information from active systems. Residual copies may remain temporarily in secure backups until those backups are overwritten through our ordinary retention cycle. Backup data is protected from routine access and will not be restored for ordinary business use after a deletion request has been completed.
What We May Retain
Frame Ora Video Inc. may retain limited information when required or permitted by law. This can include transaction documentation and legal, tax, accounting, fraud-prevention, security, dispute, and compliance records. We may also retain a minimal record showing that we received and fulfilled your request. Retained information is used only for the applicable legal or operational purpose and is kept for no longer than reasonably necessary.
How to Request Deletion
Send your request to [email protected] with the subject line Data Deletion Request. To help us locate the correct records, include:
- Your full name and the email address associated with Frame Ora Video.
- A clear statement that you want your personal data deleted.
- Whether your request concerns our website, a Facebook or Meta connection, or both.
- The Facebook or Meta account identifier associated with the connection, if available. Do not send your password.
- Your country and state or region of residence so we can apply the appropriate privacy requirements.
- Any additional details that reasonably help us identify the relevant account or interaction.
Data from Facebook/Meta
If you connected Facebook or another Meta service to Frame Ora Video, first remove the integration through your Facebook settings. In Facebook, open Settings & privacy, select Settings, locate Apps and Websites or Business Integrations, choose Frame Ora Video, and select the option to remove it. Menu labels may vary by device or Meta product.
Removing the integration stops future access but may not automatically delete data previously provided to us. Email [email protected] using the process above and state that your request concerns Facebook or Meta data. We will delete associated data under our control, subject to lawful retention exceptions.
Verification
To protect users from unauthorized deletion, we may verify that the requester controls the relevant email address or account. We may ask for limited additional information when reasonably necessary to match the request to our records. We will never ask for a Facebook password. Authorized agents may submit requests where permitted by law, but we may require evidence of authorization and direct identity confirmation from the individual.
Timeline
We will confirm receipt of a deletion request within seven days. We aim to complete verified requests within 30 days. If additional time is reasonably required because of complexity, legal obligations, or difficulty verifying the account, we will explain the delay and provide an updated timeframe.
Contact
For deletion questions or requests, contact Frame Ora Video Inc. during our business hours, Monday through Friday, 9:00 AM–6:00 PM PT.
Frame Ora Video Inc.
575 Market St Suite 400
San Francisco, CA 94105
United States
Email: [email protected]
Phone: +1 (213) 669-0917
Website: https://frameora.site